For Tournament Organizers

Your complete command center manual. From setup to championship point.

1 Creating a tournament

Start by visiting /manage and clicking New Tournament. The wizard shows a live preview as you fill it in.

Sport & name

Pick the sport (volleyball, pickleball, and more) and give the event a display name.

Date & courts

When it's played and how many courts you have for simultaneous matches.

Format

Pools → bracket, single elimination, double elimination, or Swiss (everyone keeps playing balanced matchups, optional cut to a final bracket).

Registration & entry fee

Choose how teams get in (next section) and, if you charge, set an entry fee and the payment app you collect through (Venmo, Cash App, Zelle).

Scorekeeper PIN (optional)

Set a PIN now or leave it — see the next section for how scoring access works.

2 How teams register

Registration mode is the source of truth

Every tournament has one registration mode, chosen at creation and changeable in Settings. It decides how teams get into your event.

Open — teams sign up themselves

Share your registration link and captains add their own teams. You can temporarily pause open registration without changing the mode.

Invitation — you already have your team list

Add the teams you're inviting; captains claim their team via a link you send.

Closed — you add teams manually

No public sign-up. You enter every team yourself from the Teams tab.

3 Security, scoring access & roles

Who can score matches?

Rally HQ uses two authentication methods for public scoring. Both are automatically set up when you create a tournament.

Scorekeeper PIN

A short scorekeeper PIN gates public scoring. You can set it during creation or in Settings → Scoring; if you leave it blank, Rally HQ generates one. Share it with designated scorekeepers — it protects against unauthorized scoring.

Turn public scoring off entirely

Don't want anyone scoring from the public court pages? Toggle public scoring off in Settings → Scoring. Then only you and captains can record scores.

Team captains

Captains can score any match without a PIN. Their team portal link serves as authentication. Great for self-officiated games — captains are trusted as designated scorekeepers.

You always have full control

As the organizer, you can score from your tournament workspace without any PIN — your login is your authentication.

Delegate access with roles

Need help running the desk? In Settings → Access you can invite people with a specific role: co-organizer (full control), desk manager (check-in teams, update payment status), court monitor, or scorekeeper. Invite links are valid for about 48 hours.

About captain names you'll see

When a captain signs in via Magic Link, they may set a display name on their Rally HQ account. Rally HQ now shows that display name in your Teams views and roster surfaces, with their email address available as a tooltip / secondary label. Captains who haven't set a display name (or who registered through the legacy verification-code flow without claiming an account) continue to show as their email address. You don't need to do anything differently — the change is purely cosmetic on the organizer side.

4 Check-in process

Game day tip

Set up a check-in station where captains confirm their team is present. This helps you know which teams are ready before starting pool play.

Confirm arrivals

As teams arrive, verify they're on your roster. Mark any no-shows or late arrivals.

Finalize pools

If a team doesn't show, reassign pools before generating the schedule. Uneven pools are okay.

Brief your scorekeepers

Give them the court links and PIN. Walk through the scoring flow if they're new.

5 Scoring rules

Rally HQ supports flexible scoring formats, configured in Settings → Scoring. You set rules separately for pool play and the bracket, and can override specific bracket rounds (e.g. longer finals).

Per-set target & cap

Set the target score and an optional cap — for example play to 21 with a hard cap at 23. The defaults are two sets to 21 (cap 23) for pools and a single game to 30 for the bracket; change them to fit your event.

Match format

Single set, two sets, three sets, or best-of-3 / best-of-5 for bracket rounds.

Win by 2

Many formats require winning by 2 points. Rally HQ enforces this automatically when enabled, up to the cap.

6 Running the event

Pool play

Assign teams to pools in the Pools tab. Aim for 3–4 teams per pool to ensure everyone gets enough play time.

Matches are scheduled automatically based on court count. Each pool uses a round-robin format (everyone plays everyone). Standings update in real-time as scores come in.

Bracket play

Once pool play is done, go to the Bracket tab and click Generate Bracket. The system seeds from pool results — pool winners get top seeds, second-place finishers follow — and derives final placements from how the bracket plays out.

Running a series? You can also seed from series rankings so standout players carry their position into the bracket.

The Today tab

While a tournament is live, a Today tab gives you the day-of console — what's on each court right now and what's up next.

Going live

On game day, toggle Tournament is Live in Settings to show the LIVE badge to spectators. Everything else about a tournament's phase — registration, pool play, bracket, complete — is derived automatically from your data, not set by hand.

7 Handling ties

Automatic tiebreakers

Rally HQ breaks ties automatically. You don't need to intervene unless there's a special circumstance.

Win-loss record

Most wins ranks higher.

Set record

Sets won vs. sets lost — used before point differential in multi-set formats.

Point differential

Total points scored minus points allowed.

8 Troubleshooting

Bracket won't generate

Ensure all pool play matches have final scores.

Check that you have at least 2 pools.

Verify teams are assigned to pools (not unassigned).

Score dispute

Both captains should agree on the final score.

You can edit any match score from the Matches tab.

Changes are logged for transparency.

Scorekeeper can't log in

Double-check the PIN is correct.

Make sure they're using the right court link.

Try refreshing the page on their device.

9 Series & leagues

Group multiple tournaments

A Series links several tournaments together — a summer circuit, a recurring weekly league, any multi-event format. Manage them from the Series area of your dashboard.

One registration, many events

Teams register once at /events/[slug]/register and carry into each event in the series, so captains don't re-register every time.

Team standings (leagues)

For a league, team wins and losses accumulate across the season on a public standings page. Default scoring is 3 per win · 1 per tie · 0 per loss (the per-win value is adjustable).

Player rankings (series)

Every series also publishes a player Rankings board. Because teams re-form between events, rankings track individual players: each earns season points based on how their team finishes in each tournament, summed across the series. Players and spectators can toggle Season vs All-time.

Running the next event

Add the next tournament to the series, rosters carry over, and you run it like any other — pools, bracket, scoring. Standings and rankings update automatically as results come in.

10 Billing & plans

Free at launch

Rally HQ is currently free while we launch — there's nothing to pay to run your events today.

Billing lives under your Account, at /account/billing — not in the organizer dashboard.

What you'll find there

Your plan — current tier and what it includes.

Payment history — past invoices, once paid tiers are active.

Manage subscription — update payment or cancel via Stripe's secure portal.

Secure payments

Any payment processing is handled by Stripe. We never see or store your full card number. Note: entry fees you collect from teams go through your own payment app, not Rally HQ.

Frequently asked questions

Know your legal responsibilities

As an organizer, you're responsible for participant data, safety, insurance, and payment handling. Rally HQ is software — you run the event.

Read the full responsibility summary →